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Data M02 The Market · Agency Benchmarks

The over-$25M agency, by the numbers.

Profitability, Rule of 20, revenue mix, productivity, and balance-sheet ratios for the largest Best Practices revenue tier — the 2022 profile you'll measure a target, or your own book, against. The most diversified, fastest-growing, and most acquisitive band in the study.

This brief captures the 2022 Best Practices Study profile for the largest tier — the regional and super-regional brokers that anchor the top of the independent market. Every figure here is a segment benchmark; the companion 2022 BPS tier reference explains how the tiers compare, and the year's strategic story is the 2022 context.

§ 01 · ProfitabilityProfitability & the Rule of 20.

The lowest reported margin of the bands — a 23.0% Pro Forma EBITDA on the heaviest 63.6% compensation load — but a Rule of 20 of 21.1 still clears the threshold, carried by the strongest organic growth in the study.

MetricAverageTop quartile
Pro Forma EBITDA margin23.0%32.0%
Pre-tax profit16.6%27.5%
Rule of 20 score21.131.8
Total Pro Forma compensation63.6%

§ 02 · Revenue mixRevenue mix.

The most diversified book of any tier — commercial leads at 55.2%, personal lines fall to just 9.3%, and the benefits practice (group medical plus other group) becomes a major contributor at over a fifth of revenue.

Line% of revenue
Commercial lines55.2%
Group medical15.1%
Personal lines9.3%
Contingent / bonus6.9%
All other group6.3%
Figure 2.1 — Mix chart BPS 2022 · over-$25M tier

Revenue mix, at a glance.

Commercial-dominant with a major benefits practice; personal lines a thin tail. Bar widths are exact percentages of revenue.

Commercial lines Personal lines Life & health / benefits Contingent / bonus Fees / other
Reads left to right. Contingent income is carrier-discretionary — buyers normalize it out of recurring revenue.

§ 03 · Growth & concentrationGrowth & account concentration.

The fastest average organic growth in the study (10.8% — the only band in double digits) and the lowest account concentration of any tier (10.0%). This is also the most acquisitive band: nearly half completed an acquisition in the year.

MetricAverageTop quartile
Net-revenue organic growth10.8%26.7%
Net-revenue total growth10.6%24.9%
Top-10 accounts (% of commissions)10.0%
Agencies completing an acquisition46.7%

§ 04 · ProductivityProductivity per person.

About 286.6 staff, with the highest revenue-per-employee of any band ($256,811) — the productivity ceiling of the independent channel, on a deep specialty-and-management organization.

MetricAverageTop quartile
Revenue per employee$256,811$360,214
Spread per employee$94,929$149,138
Total staff (average)286.6

§ 05 · Producer pipeline & stabilityThe pipeline read.

The highest NUPP investment of any band (1.5%) funds the largest producer hiring program — but at scale the five-year success rate eases to 50.4%, and a 50.4 weighted-average producer age keeps perpetuation and recruiting central to the model.

MetricAverageTop quartile
Weighted-average producer age50.4
5-year producer success rate50.4%73.7%
NUPP (% of net revenue)1.5%3.2%
Current ratio1.602.60
Tangible net worth (% of revenue)11.0%29.6%
Key characteristics of this tier
  • Most diversified book. CL at 55.2%, a benefits practice over a fifth of revenue, and personal lines a thin 9.3% tail.
  • Fastest organic growth. 10.8% average — the only band in double digits.
  • Most acquisitive. Nearly half (46.7%) completed an acquisition in the year.
  • Lowest concentration. Top-10 accounts at just 10.0% of commissions — the most defensible book.
  • Highest productivity. Revenue per employee of $256,811 — the channel's ceiling.
  • Heaviest cost base, lowest margin. A 23.0% Pro Forma EBITDA on a 63.6% compensation load.
What it means for M&A

The benchmark is the baseline, not the price.

Best Practices benchmarks don't value an agency — they're the operating baseline a valuation is built on. This tier is as much an acquirer as a target: nearly half bought a book in the year. For a seller at this scale, the figures that move a multiple are organic growth (10.8%), book diversification, and low concentration (10.0%) — a profile institutional and strategic buyers pay up for.

The largest single normalization in this band is executive compensation across a full management team — the gap between reported pay and market-rate replacement is the core of the Pro Forma bridge that lifts a 16.6% reported margin to a 23.0% normalized one. The companion financial & transactional mechanics reference walks it.

Methodology notes

What BPS measures. The Best Practices Study tracks the operating and financial results of top-performing agencies nominated and designated through the study, segmented by revenue tier. This brief reflects the over-$25M band in the 2022 edition (calendar 2021 results).

Percentages of net revenue. Expense, compensation, and revenue-mix lines are expressed as a percentage of net revenue unless a dollar figure is shown.

Average and top quartile. The average is the segment standard; the top quartile is the aspirational stretch the study reports alongside it.

Frequency. The study publishes annually. Milly Books refreshes this brief with each new edition.

Compare across revenue tiers

The six 2022 BPS tiers.

Open the tier reference →

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