Skip to main content
milly logo
Data M02 The Market · Agency Benchmarks

The $1.25M–$2.5M agency, by the numbers.

Profitability, Rule of 20, revenue mix, productivity, and balance-sheet ratios for the second Best Practices revenue tier — the 2022 profile you'll measure a target, or your own book, against. On the numbers, this is the most profitable band in the study.

This brief captures the 2022 Best Practices Study profile for the $1.25M–$2.5M tier — the band where an agency has moved past owner-only production into a small producer bench, and where the study's profitability peaks. Every figure here is a segment benchmark; the companion 2022 BPS tier reference explains how the tiers compare, and the year's strategic story is the 2022 context.

§ 01 · ProfitabilityProfitability & the Rule of 20.

This is the headline. At 32.7% Pro Forma EBITDA and a Rule of 20 of 28.1, the tier posts the highest profitability and the highest composite health score of any band in the 2022 study — a light cost base meeting strong growth.

MetricAverageTop quartile
Pro Forma EBITDA margin32.7%44.4%
Pre-tax profit29.1%48.7%
Rule of 20 score28.140.6
Total Pro Forma compensation47.5%

§ 02 · Revenue mixRevenue mix.

Commercial lines edge ahead of personal here, and the tier carries the richest contingent share of any band (10.0%) — a strong but carrier-discretionary line a buyer normalizes carefully.

Line% of revenue
Commercial lines45.5%
Personal lines38.0%
Contingent / bonus10.0%
Individual life & health3.1%
Group medical2.2%
Figure 2.1 — Mix chart BPS 2022 · $1.25M–$2.5M tier

Revenue mix, at a glance.

Commercial-led, with the study's richest contingent tail. Bar widths are exact percentages of revenue.

Commercial lines Personal lines Life & health Contingent / bonus Fees / other
Reads left to right. Contingent income is carrier-discretionary — buyers normalize it out of recurring revenue.

§ 03 · Growth & concentrationGrowth & account concentration.

Healthy organic growth with a strong top-quartile, and meaningfully lower account concentration than the smallest tier — a more diversified, more defensible book.

MetricAverageTop quartile
Net-revenue organic growth8.6%21.2%
Net-revenue total growth8.3%20.5%
Top-10 accounts (% of commissions)14.4%

§ 04 · ProductivityProductivity per person.

About 12.9 staff, with revenue-per-employee and spread-per-employee both stepping up from the smallest tier — the early-scale dividend.

MetricAverageTop quartile
Revenue per employee$161,153$229,835
Spread per employee$88,395$151,839
Total staff (average)12.9

§ 05 · Producer pipeline & stabilityThe pipeline read.

The youngest producer bench in the study (weighted-average age 46.2) and a stronger balance sheet (1.77 current ratio) than the smallest tier. Producer investment steps up too, though the five-year success rate eases from the smallest band.

MetricAverageTop quartile
Weighted-average producer age46.2
5-year producer success rate58.1%97.0%
NUPP (% of net revenue)1.1%3.7%
Current ratio1.773.81
Tangible net worth (% of revenue)10.7%30.9%
Key characteristics of this tier
  • The profitability peak. 32.7% Pro Forma EBITDA and a 28.1 Rule of 20 — the highest of any tier in the 2022 study.
  • Richest contingent income. A 10.0% contingent share — strong, but carrier-discretionary and normalized in diligence.
  • Youngest producer bench. A 46.2 weighted-average producer age — the most favorable perpetuation profile.
  • Commercial-led. CL (45.5%) ahead of PL (38.0%), a more durable revenue base than the smallest tier.
  • Diversified book. Top-10 accounts down to 14.4% of commissions.
  • Lean cost base. A 47.5% compensation load — the lightest in the study.
What it means for M&A

The benchmark is the baseline, not the price.

Best Practices benchmarks don't value an agency — they're the operating baseline a valuation is built on. This tier reads as a premium profile: the highest Rule of 20 (28.1), the highest margin (32.7%), a young producer bench, and a diversified book. An agency at or above these clears the bar; one below it is exactly where a seller's pre-listing work, or a buyer's diligence focus, pays.

The largest single normalization in this band is owner compensation — the add-back to a market-rate replacement is what turns reported profit into the Pro Forma EBITDA a buyer prices. The companion financial & transactional mechanics reference walks the full bridge.

Methodology notes

What BPS measures. The Best Practices Study tracks the operating and financial results of top-performing agencies nominated and designated through the study, segmented by revenue tier. This brief reflects the $1.25M–$2.5M band in the 2022 edition (calendar 2021 results).

Percentages of net revenue. Expense, compensation, and revenue-mix lines are expressed as a percentage of net revenue unless a dollar figure is shown.

Average and top quartile. The average is the segment standard; the top quartile is the aspirational stretch the study reports alongside it.

Frequency. The study publishes annually. Milly Books refreshes this brief with each new edition.

Compare across revenue tiers

The six 2022 BPS tiers.

Open the tier reference →

The market, in your inbox

Subscribe to the market brief.

Agency benchmarks, deal-volume data, and carrier signals — the macro view for operators, buyers, and sellers.

Anonymous by default · One click to unsubscribe