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Data M02 The Market · Agency Benchmarks

The pipeline collapse.

Producer hiring and five-year success rates from the 2024 Best Practices Study, with the full three-year trend. At the smallest tier the pipeline is now functionally broken — four in five producer hires fail to validate — even as large-agency hiring rebounded to near-universal.

This is the data behind the 2024 study's sharpest warning. The producer-success collapse at the smallest tier — three straight years of decline — is the operational evidence for the "high-watermark with a crack" reading of the year. This is the producer-sourcing slice of the Best Practices strategic context; the year's narrative is the 2024 context, and the industry-wide picture is the talent deficit.

§ 01 · Hiring & successThe smallest tier breaks.

The headline is the floor. The smallest tier's five-year producer success rate fell to 21.0% — meaning roughly four in five producer hires fail to validate — while its hiring rate slipped again to 15.8%. The mid- and large tiers stabilized, and the largest tier's hiring rebounded to a near-universal 97.9% after the 2023 pause. Top-quartile success rates remain strong (67–85% at the larger tiers), reaffirming that hiring quality, not size, is the variable.

Producer pipeline (2024)% hiringSuccess (avg)Success (top quartile)
Under $1.25M15.8%21.0%24.5%
$2.5M–$5M30.6%48.7%85.0%
$5M–$10M68.6%54.0%80.0%
$10M–$25M79.2%50.4%76.3%
Over $25M97.9%50.0%67.0%

§ 02 · The three-year collapse66% to 21%.

The smallest tier's trajectory is the most important number in the producer data: 65.9% → 39.5% → 21.0%, a 45-point cumulative fall in two years. The mid-tiers softened then stabilized; the largest tier held near 50%. Only the smallest band continued to deteriorate — the traditional "build your own producers" model is functionally dead there.

Five-year producer success rate202220232024
Under $1.25M65.9%39.5%21.0%
$2.5M–$5M64.0%56.7%48.7%
$5M–$10M54.2%50.2%54.0%
Over $25M50.4%47.3%50.0%

§ 03 · The large-tier reboundHiring up, wages up.

At the other end of the market, the largest agencies resumed aggressive hiring (97.9%) and paid up to do it — average first-year producer wages at the top tier rose to roughly $139K, a 35% climb over two years that signals hiring senior, specialized producers rather than entry-level. Mid-tier hiring recovered too ($10M–$25M rebounded to 79.2%). The result is a widening structural gap: the largest agencies are out-investing in the producer pipeline exactly as the smallest lose the ability to build one.

Key characteristics of the data
  • The smallest-tier pipeline is broken. A 21.0% five-year success rate means ~4 in 5 hires fail to validate.
  • A 45-point collapse. The smallest tier's success fell 65.9% → 39.5% → 21.0% over two years.
  • Mid-tiers stabilized. The $5M–$10M band recovered to 54.0% after 2023's dip.
  • Large-tier hiring rebounded. Near-universal again at 97.9% after the 2023 pause.
  • Top-tier wages spiked. ~$139K average first-year wage — senior, specialized hires, +35% over two years.
What it means for M&A

The benchmark is the baseline, not the price.

Best Practices benchmarks don't value an agency — they're the operating baseline a valuation is built on. The 21% smallest-tier success rate is now a structural valuation input: a sub-$1.25M target without producer equity or a formal development program is a producer-flight risk, and a buyer prices that into the multiple. The deeper read is strategic — at a 21% hit rate, "build over buy" is functionally non-viable at the smallest tier, so acquiring an established book is the only capital-rational growth path. That is the demand signal underneath marketplace activity in this segment, and the same force described in the succession-planning crisis.

How producer quality flows into a valuation is the financial & transactional mechanics reference.

Methodology notes

What BPS measures. The Best Practices Study tracks the operating and financial results of top-performing agencies, segmented by revenue tier. This brief reflects the 2024 producer-hiring section (286 agencies, calendar 2023 results) plus the 2022–2024 trend.

Producer success rate. The share of producers hired in the past five years still producing for the agency; top-quartile is the top 25% of agencies, not producers.

Smallest-tier caveat. Sub-$1.25M figures rest on a small sample; the three-year decline is the robust signal even where a single-year wage figure is noisy.

Frequency. The study publishes annually. Milly Books refreshes this brief with each new edition.

The strategic-context data

Carrier & producer, by year.

Open the strategic-context explainer →

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