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Data M02 The Market · Agency Benchmarks

Hiring, training, and who sticks.

Producer hiring cadence, development practices, and five-year success rates from the 2022 Best Practices Study, by revenue tier — the producer-pipeline baseline. Larger agencies hire near-universally; smaller ones hire rarely but, in 2022, their hires stuck at a higher rate.

The producer pipeline is the engine of organic growth — and the hardest thing for an agency to build. The 2022 data is the baseline against which the next two years' decline is measured. This is the producer-sourcing slice of the Best Practices strategic context; the year's narrative is the 2022 context, and the industry-wide pipeline picture is the talent deficit.

§ 01 · Hiring & successWho hires, and who sticks.

Hiring cadence scales steeply with size — from 22.6% of the smallest agencies hiring a producer in the year to a near-universal 97.8% of the largest. Counterintuitively, in 2022 the smallest agencies posted the highest average success rate (65.9%): they hire rarely, often through referral, and their hires stuck. The top-quartile success rates are uniformly strong (74–100%), confirming that hiring quality — not size — is the success variable.

Producer pipeline (2022)% hiringSuccess (avg)Success (top quartile)
Under $1.25M22.6%65.9%100%
$2.5M–$5M37.7%64.0%100%
$5M–$10M60.0%54.2%92.9%
$10M–$25M68.3%53.8%84.5%
Over $25M97.8%50.4%73.7%

§ 02 · Development practicesThe maturity ladder.

Recruiting and development practices scale cleanly with size. Outside recruiters, mentorship programs, and team selling are near-universal at the largest tier but rare at the smallest — the operational infrastructure that makes a producer pipeline repeatable.

Practice adoption (2022)Under $1.25M$5M–$10MOver $25M
Social-media recruiting60.0%74.5%93.2%
Mentorship program33.3%70.6%93.2%
Outside recruiters13.3%64.7%88.6%
Team selling40.0%66.7%81.8%

§ 03 · Where producers come fromMostly outside the industry.

At the small and mid tiers, the majority of new producers come from outside the industry — roughly three-quarters of the smallest tier's hires. The largest agencies recruit far more experienced industry talent, with "under-35 from outside the industry" being the rarest source category overall. The implication: entry-level industry producers don't meaningfully populate the hiring funnel, which is why the build path is slow and uncertain.

Key characteristics of the data
  • Hiring scales with size. 22.6% of the smallest tier hired a producer; 97.8% of the largest did.
  • Small agencies' hires stuck. The smallest tier's 65.9% average success was the highest of any band in 2022.
  • Quality, not size, drives success. Top-quartile success rates run 74–100% across tiers.
  • Development infrastructure scales. Mentorship and outside recruiters near-universal at the top, rare at the bottom.
  • Most hires come from outside the industry. ~75% at the smallest tier; large agencies recruit experienced industry talent.
What it means for M&A

The benchmark is the baseline, not the price.

Best Practices benchmarks don't value an agency — they're the operating baseline a valuation is built on. Producer success rate is a leading indicator of book sustainability: a target above its tier-average is materially de-risked, and one with a top-quartile pipeline (85%+ at the larger tiers) is a defensible reason for an above-average applied multiple. Development practices — mentorship, team selling, assigned accounts — read as operational maturity; their absence flags single-producer-relationship risk.

How producer quality flows into a valuation is the financial & transactional mechanics reference; the decline from this baseline is the 2024 producer data.

Methodology notes

What BPS measures. The Best Practices Study tracks the operating and financial results of top-performing agencies, segmented by revenue tier. This brief reflects the 2022 producer-hiring and development section (282 agencies, calendar 2021 results).

Producer success rate. The share of producers hired in the past five years still producing for the agency; top-quartile is the top 25% of agencies, not producers.

Smallest-tier caveat. Sub-$1.25M figures rest on a small sample and carry higher year-to-year variance; the multi-year direction is the robust signal.

Frequency. The study publishes annually. Milly Books refreshes this brief with each new edition.

The strategic-context data

Carrier & producer, by year.

Open the strategic-context explainer →

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