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Tactical · prose B11 For Buyers · Customer Due Diligence

Renewal rights & expirations — book transfer mechanics.

Most of an agency's value isn't this year's new business — it's the renewal stream, the 80–85% of commission that recurs and justifies the multiple you're paying. But that stream only transfers if the renewal rights transfer, and those rights live in carrier appointment agreements you don't control. Verify them carrier by carrier, because the book is only as transferable as its weakest one.

Renewal rights are the recurring base the whole valuation rests on, so the question underneath every appointment is simple: does the right to renew this book come with the book? A renewal right is really three rights bundled — to offer the renewal quote on the carrier's behalf, to bind coverage if the client accepts, and to receive the commission on the renewed premium. Distinguish that from ownership of expirations, the broader right to shop the book if a carrier declines to renew; an agency that owns its expirations has full shop-at-next-renewal authority, while a captive or exclusive structure often reserves expirations to the carrier.

§ 01 · Why it's the whole valueThe renewal base.

Renewals are typically 80–85% of commission, new business 15–20%. That recurring base is exactly what an EBITDA multiple capitalizes — so if renewal rights don't transfer, the new-business-only stream that remains is worth a fraction of the fully renewable book you thought you were buying. Three contracts govern whether the rights are yours: the carrier appointment agreements, the producer employment agreements, and the purchase agreement itself. The last can only transfer what the seller actually owns, so the upstream contracts have to be clean first.

§ 02 · The transferability matrixVerify carrier by carrier.

An agency carries 5 to 25 carriers, and aggregate transferability is only as good as the weakest individual one — so build a matrix with a row per carrier and six columns: is consent required, what's the consent standard ("commercially reasonable" versus "in the carrier's discretion"), is assignment permitted, does the appointment continue automatically or require a fresh application, are there volume or portfolio commitments, and what are the contingency terms. Pull every amendment, addendum, and side letter, not just the base agreement — exclusivity provisions in particular hide in supplementary addenda and get missed in a first read.

Red flagWhy it matters
Broad-discretion consent"Sole and absolute discretion" to consent is a veto over your purchase
Portfolio / volume capsLimits post-close growth, common in surplus and specialty markets
Exclusivity provisions100% of a line with one carrier binds you post-close (often in addenda)
Staffing conditionsAppointment conditioned on retaining specific producer relationships
Reclaim-on-terminationCarrier owns the book de facto if the appointment ends
Termination for convenience30–90 days' notice and the appointment is gone

§ 03 · Closing the gapFour APA protections.

The purchase agreement is where the diligence becomes enforceable, and four protections carry the weight.

Journal axiom · 1 of 2

Make carrier consents a closing condition — the deal doesn't close until the consents are in hand. Pair it with a specific representation that the seller owns the rights being conveyed, that no third-party consents are required beyond the ones identified, and that no carrier has signaled intent to terminate.

On top of the closing condition and the renewal-rights representation, add indemnification for any post-close carrier termination that arises from pre-close conduct, and spell out the contingency-income treatment explicitly — which receivables are pre-close, who's eligible post-close, and how buyer and seller pro-rate. These four turn "the carriers will probably consent" into a deal that either closes clean or doesn't close.

§ 04 · What the matrix protects you fromThe weakest carrier sets the price.

The discipline that ties it together is reading the book as a portfolio of independent transfer risks rather than a single asset. One carrier with broad-discretion consent, or an exclusivity addendum buried under a high-volume line, can hold a disproportionate share of the renewal stream hostage — and because the value is the recurring base, a transfer problem on a single major carrier can reprice the entire deal. Verify each appointment, score the matrix, and treat any carrier whose rights you can't confirm as revenue you can't yet price. The renewal stream is the asset; the appointment agreements are the title, and you read the title before you buy the house.

Terminology on this shelf

Renewal rights
The bundled right to offer, bind, and earn commission on a renewal — flowing from a carrier's appointment.
Ownership of expirations
The broader right to shop the book if a carrier declines to renew — full authority an independent agency typically holds.
Carrier-transferability matrix
A per-carrier scorecard of consent, assignment, continuation, volume, and contingency terms.
Consent standard
Whether carrier consent is "commercially reasonable" or "in the carrier's discretion" — the latter is a veto.
Closing condition on consents
An APA term blocking the close until carrier consents are in hand.
Termination for convenience
A carrier's right to end the appointment on 30–90 days' notice, with or without cause.

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